The Handy Approach© Story

I have been developing Quick References since February 2011 to support Primary Care Teams in Tower Hamlets, London to co-produce care with people who are in their last years of life. In my role as GP Clinical Lead for care in the last years of life I developed the statement here:

January 2014 Tower Hamlets Position Statement on Last Years of Life Commissioning Considerations and Solutions

I have worked closely with Chiu from Sparrow Design to develop this work to improve people’s lives through communication design. Sparrow Design has roots in social enterprise and in the regeneration of East London’s local economy.

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Quick References developed in 2010, 2011, 2014 (detailed below).

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The cumulative research done to develop these references led to the conceptualisation of the Handy Approach© as part of a Quality Improvement Project whilst working at the East London NHS Foundation Trust  delivering integrated person centred care from 2014-2016.

Our Quality Improvement work found that the Handy Approach© was safe, easy to learn and easy to use, with 100% team uptake.

Published by handyapproachtocare

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Currently (April 2025) I work as a Humanist Chaplain in an Acute East London NHS Hospital Trust, hold the role as the Non-Executive Director for Greener Practice and am an Associate with the QMUL Medical School Flourishing Team. I have held roles in the RCGP and am Emeritus Provost of the RCGP North East London Faculty . I was Provost from 2019 to 2022 and responsible for Leadership, Scholarship and Fellowship. Prior to this I was Chair from 2016 to 2019 and Treasurer from 2014 to 2016. I have an interest in trauma transformed care and creative climate health creation. I have co-facilitated the London Deep End Health Equity Leadership platform growing leaders for fairer systems and healthier places. The published work informing this web page can be found here: The Handy Approach – Quick Integrated Person-Centred Support Preparation I am committed to #healthierhealthcare which is about the delivery of proportionate, respectful, and equitable care. More about me here in the Lancet 2004: https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(05)66406-9/fulltext You can find me on @lilianarisi.bsky.social

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